Privacy Policy
Last updated: September 2026. This policy explains how NextBallers ("we", "us") handles your personal data when you use our platform.
1. Data Controller
The data controller responsible for your personal information on NextBallers is NextBallers. For any matter concerning your personal data — access requests, corrections, data portability, objections, complaints, or anything else — the single official address is info@nextballers.app.
Official legal point of contact
Data requests, identity verification and account removal are handled only via this address. All requests are handled exclusively through info@nextballers.app. This is the sole official channel — no other address is authorised to action these requests.
Contact info@nextballers.app2. Data We Collect
- Account data: name, email address, role (player or scout).
- Player profile data: age, gender, country, city, position, strong foot, and any bio you write.
- Scout verification data: club/agency name, professional licence number, and official club email.
- Content you upload: highlight video clips, thumbnails and related metadata.
- Technical data: device, browser and usage information needed to run the service.
3. How We Use Your Data
We use your data to operate the platform: displaying player cards, delivering video clips to scouts, verifying scout credentials, filtering the discovery feed, and communicating about your account. We do not sell your personal data.
4. Identity Verification
Before we action a data request or delete an account, we may need to verify your identity. Verification is performed exclusively through info@nextballers.app using the email address registered on your account. We will never ask for your password.
5. Account Removal & Data Retention
You may request deletion of your account and personal data at any time by emailing info@nextballers.app from your registered address. We remove your profile, videos and personal details within 30 days of a verified request, except where retention is required by law.
6. Child Protection & Minors' Data
NextBallers is used by young players, so we hold minors' data to the highest standard. Players under the age of majority in their country must have consent from a parent or legal guardian before creating an account or uploading clips.
Parents and guardians may review, correct or delete a minor's data, or withdraw consent, at any time by writing to info@nextballers.app. All child-protection concerns — including any content or behaviour that puts a minor at risk — must be reported immediately and exclusively to info@nextballers.app. We investigate every report and remove content and accounts where necessary.
7. Sharing & Processors
We share data only with the service providers that operate the platform (hosting, database, video storage and email delivery), bound by contract to process data only on our instructions. Verified scouts see player profile details and contact information as part of the discovery experience; pending scouts see clips only.
8. Your Rights
Depending on where you live, you may have rights to access, correct, export, restrict or delete your personal data, and to object to processing. Exercise them by emailing info@nextballers.app. We respond within 30 days.
9. Support Parameters
All support, privacy and safety matters are handled through one official channel:
- General support: info@nextballers.app
- Data requests, identity verification and account removal: info@nextballers.app
- Child protection reports: info@nextballers.app (marked "Child Safety" in the subject line)
10. Changes to This Policy
We may update this policy as the platform evolves. Material changes will be announced in the app. Questions about any change go to info@nextballers.app.